Legal
Website Terms and Conditions
These terms apply to your use of the PSG Luxe website.
Website use
By accessing this website you agree to use it lawfully and in accordance with these terms. These terms apply to use of the website only and do not form a client service agreement.
Informational nature of content
Content on this website is provided for general information about PSG Luxe and its services. It is not an offer, recommendation, or contractual commitment, and should not be relied on as such.
Intellectual property
All content on this website, including text, imagery, marks and design, is owned by PSG Luxe or its licensors and is protected by applicable intellectual property laws. It may not be reproduced without prior written consent.
Third-party links
The website may contain links to third-party sites for convenience. PSG Luxe is not responsible for the content, availability or practices of third-party sites.
Service availability
Access to the website is provided on an ongoing basis but may be interrupted for maintenance or reasons outside our control. We do not guarantee uninterrupted availability.
No guarantee of fulfilment
Not every concierge request can be fulfilled. Where a preferred outcome is not available, our team will consider credible alternatives and communicate the strongest available pathway. Nothing on this website is a guarantee that a particular request will be arranged.
Independent service providers
PSG Luxe may coordinate services supplied by independent third-party providers. Unless otherwise expressly agreed, third-party services remain subject to the provider's availability, pricing, terms, qualifications, insurance and service conditions. PSG Luxe will take reasonable care in coordinating providers but does not represent that every provider or requested service will be suitable or available in every circumstance.
Security services
Security services, where expressly included in an engagement, are provided through the appropriate Premium Solutions Group operating entity.
Limitation of liability
To the maximum extent permitted by applicable law, PSG Luxe and its related entities exclude liability for any loss or damage arising in connection with use of, or reliance on, this website. Nothing in these terms limits any rights that cannot be excluded under Australian consumer law.
Governing law
These terms are governed by the laws in force in New South Wales, Australia.
Jurisdiction
The parties submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and the courts of appeal from them.
This website is operated by Zora Mgmt Pty Ltd trading as PSG Luxe.